At North Shore Foot & Ankle (Sharone Stern, DPM), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
When you interact with our website, we may collect the following types of information:

  • Voluntarily Provided Information: This includes your name, email address, phone number, and any other details you provide when filling out appointment request forms or contacting us through the site.
  • Automatically Collected Information: We may collect non-identifiable usage data, such as your IP address, browser type, device information, and pages visited, to help us improve our website’s functionality and user experience.

2. How We Use Your Information
We use the information we collect to:

  • Respond to your inquiries and schedule appointments.
  • Communicate with you regarding our services, practice updates, or your care.
  • Improve, maintain, and optimize our website.
  • Comply with applicable legal requirements.

3. Medical Information and HIPAA
Please note that any medical or health-related information you provide to us in the course of seeking treatment is subject to strict confidentiality rules under the Health Insurance Portability and Accountability Act (HIPAA). Our formal Notice of Privacy Practices, which details how your protected health information (PHI) is handled, is provided to patients directly at our office. Please avoid sending sensitive medical details through general website contact forms.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.
  • When required by law, court order, or governmental regulation.

5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us using the information below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: